For questions regarding invoices and payments, please contact us here.
Elvegata 2A, 4608 Kristiansand S
(+47) 38 00 00 00
Mon-Fri: 09:00 → 15:00. Sat-Sun: Closed
Help related to invoices and payment
If you have received a payment notice, it is because we can not see that you have paid one or more of your invoices, yet it is due. If we have agreed on a payment plan, we can not see that you have paid according to that, either.
You will find payment information on My Payments.
Contact us if you need a copy of the invoice.
If you have paid during the last couple of days, you do not need to to anything. Please do check My Payments the coming days, to make sure the payment is registered.
If the invoice is for the tuition fee
We understand that the support from the Norwegian State Educational Loan Fund (Lånekassen) may be long in coming, but to postpone the invoice´s due date, we depend on you to tell us. Contact us using the address above.
If you do not pay and do not report
If you can't pay now, you HAVE TO get in touch with us, so that we can set a new due date for your payment. If you haven't paid within a week, or got yourself a new due date, we will send you a collection notice. If you still don't pay, your debt is transferred to debt collection, which will add extra costs to your debt.
Therefore, please do contact us now if you can't pay now!
Please note that it is better to pay some than nothing, if you are missing part of the amount at the present time. Then you pay the amount you are able to, and contact firstname.lastname@example.org with information on when you plan to pay the rest. We will then contact you back.
Please contact us if you have any questions. Any questions relating to payment should be addressed to us - not your teachers.